Information Security Specialist - Contact Center

Summary Incident Response Specialist develop a standardized and professional process to ensure an efficient security incident investigation and a com-petent response management by ensuring the communication media is functional and sufficient to collect incident reports and provide the tracking, notification, review, forensic investigation and management of security related incidents within eperformance NSR or the identified subsidiariesResponsibilitiesHelp to manage Security Incidents following the Global Incident Response Process. Attend the communication channels where incident reports are received of 6 Countries. Assist with tasks assigned during the incident Investigation. Perform Forensic Investigation aligned to the IR Sr. Coordinator indications. Document evidence. Perform IR Interviews with suspects, witnesses, or relevant people. Perform analysis with evidence resources. Contribute with ideas to mitigate security risk behaviors. Supports on the prevention plan creation. Education and Specific Training: · Advanced English (Written and Conversation). C1-C2 · 1-year experience in Security fields.· Forensic investigation knowledge· Forensic interview experienceTechnical Skills: Forensic Investigation Forensic Interview Chain of Custody Evidence Documentation Data Entry Mitigation Database Outbound Calling Technology knowledge Root cause analysis Process Improvement Risk assessment and analysis. -Requerimientos- Educación mínima: Educación superior - Licenciatura1 año de experienciaIdiomas: Inglés Edad: entre 20 y 50 añosPalabras clave: informacion, especialistaSummary Incident Response Specialist develop a standardized and professional process to ensure an efficient security incident investigation and a com-petent response management by ensuring the communication media is functional and sufficient to collect incident reports and provide the tracking, notification, review, forensic investigation and management of security related incidents within eperformance NSR or the identified subsidiariesResponsibilitiesHelp to manage Security Incidents following the Global Incident Response Process. Attend the communication channels where incident reports are received of 6 Countries. Assist with tasks assigned during the incident Investigation. Perform Forensic Investigation aligned to the IR Sr. Coordinator indications. Document evidence. Perform IR Interviews with suspects, witnesses, or relevant people. Perform analysis with evidence resources. Contribute with ideas to mitigate security risk behaviors. Supports on the prevention plan creation. Education and Specific Training: · Advanced English (Written and Conversation). C1-C2 · 1-year experience in Security fields.· Forensic investigation knowledge· Forensic interview experienceTechnical Skills: Forensic Investigation Forensic Interview Chain of Custody Evidence Documentation Data Entry Mitigation Database Outbound Calling Technology knowledge Root cause analysis Process Improvement Risk assessment and analysis. -Requerimientos- Educación mínima: Educación superior - Licenciatura1 año de experienciaIdiomas: Inglés Edad: entre 20 y 50 añosPalabras clave: informacion, especialista

Salario: 16500 MXN/MONTH.

Nunca envíes tu información personal (DNI, foto,...), datos bancarios ni realices ningún pago para solicitar un empleo