Java Developer
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Java Developer

Descripción de la oferta

- Responsible for Level 2 support which includes SOP based work orders, incidents and preliminary investigations
- Undertake and ensure timely resolution of incidents and work orders per SLAs
- Collaborate with Level 1 and Level 3 support teams, and stakeholders
- Ensure timely escalation of issues that cannot be resolved at Level 2
- Enable L1 teams to be self-sufficient to resolve known issues
- Build application knowledge and be updated on application changes
- Familiarize with monitoring and monitoring tools to proactively identify issues and deep-dive into symptoms/issues for
service restoration
- Ability to troubleshoot, debug code, identify root cause and resolve issues with minimal supervision. Responsible to
maintain SOP documents and keep it up-to-date.

Education and Experience:
- BE/MCA degree
- Overall experience required: 5 - 6 years:
- Hands-On experience in application development, maintenance and production support.
- Experience of working in a team that delivers a high availability service.
- Experience with Linux (Redhat, Centos, or Ubuntu) system administration, shell scripting.
- Hands-on experience in Java, J2EE, LifeRay Portal, Portal Administration, Oracle database.

Bilingual: 90-100%




Sin experiencia previa

Datos de la oferta


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