Customer Service Agents

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Customer Service Agents

Requisitos

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Estudios:

Licenciatura

Experiencia:

Sin experiencia previa

Datos de la oferta

Salario:

A convenir

Jornada Laboral:

Jornada Indiferente

Tipo de contrato:

A convenir

Funciones a desarrollar

In Sutherland we are looking for *Customer Service Agents* that can work from on a fixed schedule of 5 or 6 days a week.
 
Requirements:
- Fully bilingual 95% (English)
- If foreigner to have a valid work permit
- Minimum High School Diploma or GED Certificate
- Training and/or experience min. fora year (not necessary)
 
We offer:
- Salary from $10,000 per 40 weekly hours
-  Monthly Commission: $2,000
- Federal Employee Benefits (IMSS, INFONAVIT)
- HOO: 7am - 11pm
- Days: Mon - Sun
- Training length: 9 weeks + 1
- Next training: Dec 19
- Restrictions upon review
 
Job description:
Assistcustomers by demonstrating effective problem solving and flexible approach resulting in a positive experience for the customers.
 
Job Responsibilities:
Provides quality customer service over the telephone.Strive for one-call resolution of customer issues.Able to troubleshoot equipment over the phoneResponds to customer request for new, upgrade, downgrade, transfer, disconnect and/or repair services. 
If you meet the requirements, please submit your resume and we will contact you for an over-the-phone interview.  Apply now!

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