Infosys is a global leader in consulting, technology, and outsourcing and next-generation services. We enable clients in more than 50 countries to outperform the competition and stay ahead of the innovation curve. With US$8.83 bn in LTM Q1 FY16 revenues and 179,000+ employees, we are helping enterprises renew themselves while also creating new avenues to generate value. We provide enterprises with strategic insights on what lies ahead. We help enterprises transform and thrive in a changing world through strategic consulting, operational leadership, and the co-creation of breakthrough solutions, including those in mobility, sustainability, big data, and cloud computing.
Experience in Customer Service, Service Desk or Tech Support
Advance level of English
Availability for 24/7 service
Excellent communications skills
Bachelor's degree or foreign equivalent
Office, Networking, Telephony, Printer Installation and Configuration, VPN issues, Outlook Exchange, Servers, Hardware, Remote assistance experience, Ticketing Tool experience, Microsoft Suite 2010, 2013, Windows OS (XP, 7), ITIL Methodology Knowledge, incident Management, , SLA KPIs Knowledge, etc.
Benefits over the law
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