It Service Desk (monterrey)
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It Service Desk (monterrey)

Descripción de la oferta

About us,
Infosys is a global leader in consulting, technology, and outsourcing and next-generation services. We enable clients in more than 50 countries to outperform the competition and stay ahead of the innovation curve. With US$8.83 bn in LTM Q1 FY16 revenues and 179,000+ employees, we are helping enterprises renew themselves while also creating new avenues to generate value. We provide enterprises with strategic insights on what lies ahead. We help enterprises transform and thrive in a changing world through strategic consulting, operational leadership, and the co-creation of breakthrough solutions, including those in mobility, sustainability, big data, and cloud computing.
Experience in Customer Service, Service Desk or Tech Support
Advance level of English
Availability for 24/7 service
Excellent communications skills
Bachelor's degree or foreign equivalent
Skills in:
Office, Networking, Telephony, Printer Installation and Configuration, VPN issues, Outlook Exchange, Servers, Hardware, Remote assistance experience, Ticketing Tool experience, Microsoft Suite 2010, 2013, Windows OS (XP, 7), ITIL Methodology Knowledge, incident Management, , SLA KPIs Knowledge, etc.
We offer:
100% payroll
Benefits over the law
For more Information please send your resume




Sin experiencia previa

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