It Field Tech
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It Field Tech

Descripción de la oferta

Experis IT es una empresa de tecnologías de la información que vincula eficazmente el talento más competitivo con las grandes compañías en México, Norteamérica y Europa.
Experis IT es parte de Manpower Group la compañía no. 1 en atracción de talento a nivel mundial. En Experis IT unimos deforma armónica personas, capacidades y tecnología bajo un enfoque humano.
En Experis IT estamos buscando:
IT Field Tech
Tú puedes ser la persona que estamos buscando, esta es tu oportunidad, revisa nuestro perfil:
Edad: Indistinta
 Sexo: Indistinto
 Idiomas: Inglés Avanzado.
Solo debes cumplir con los siguientes requisitos:
Provides computer help desk support and technical training on hardware and software to end users.Troubleshoots Mac and Windows software and hardware for end users via phone, email, and service desk walk-ups.Troubleshoots iPhone and Android mobile phones, and other related hardware in-office, such as printers.Sets up mobile phone Exchange email, VPN, and internet access for users via secure company network.Provisions new equipment for end users.Trains new hires on new software and technology related procedures to secure a swift onboarding process.Performs set-ups, break-downs, and transports of equipment, such as monitors and desks on an as-needed basis for new and existing end users.Examines, designs, and implements new internal procedures to improve office procedures.Provides overall management indaily administration, asset distribution, and shipping.Manages warehouse inventory to facilitate proper handling and distribution of merchandise.Images Mac and Windows laptops.Manages and troubleshoots audiovisual software, hardware, and equipment to ensure teleconferencing and videoconferencing calls run smoothly.Oversees the replenishment and allocation of inventory to their appropriate locations.Assists in network troubleshooting. 
Technical Qualifications:
Complete understanding of Microsoft Outlook? client (Windows & Mac) and the Microsoft Office Suite, with experienceresolving complex problems and assisting users with advanced functionality.Applied experience with Microsoft Exchange? and other Microsoft technologies including a firm understanding of Active Directory is key.Comprehensive understanding of Mac OS from command line troubleshooting to resolving individual application failuresComprehensive knowledge of Windows is a plus, in issues ranging from resolving registry conflicts to troubleshooting system crashes and performance issues.   Experience with troubleshooting Windows and OSX Operating Systems, desktops, and printers/ print servers.Personal & Interpersonal Qualifications:
Agile and exhibits a strong sense of urgency.Exceptional professionalism and customer-service skills, motivated by complete customer satisfaction.The desire and ability to have an impactful conversation with users about their support needs and requirements.Excellenttask management, verbal & written communication skills, combined with relentless follow-up.Loves working in a team-oriented environment and highly motivated to provide a positive user experience.Independent critical and creative thinking.Bold problem solving.Must be comfortable working in a fast-paced, demanding environment, under immense pressure.Ability to travel up to 25% to remote offices for end user and project support.Maintain relationships with both internal and external customers and vendors 
Contrato directo por Experis Manpower.
Sueldo base nomina al 100%
Prestaciones de Ley.
Seguro de Vida




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