Bilingual Telephone Collection Agent por American Express
WORK DESCRIPTION:Calling American Express cardholders to negotiate and regularize their balance, with excellent service skills and the highest quality standards.
Base salary at $10,000 MXNAn average bonus of $6,000 MXNBenefitsAct (IMSS, INFONAVIT, Prima Holiday/Sunday bonus)Life and Career planEvents, activities and raffles throughout the year.Excellent working environment.Employment stability.
Full time availability.Age: 20 to 45 years old.Fluent in both, Spanish and English (at least 80% oral and written)High school diploma or (preferably) a college degree.Experience: 6 months (preferably) in sales, billing or costumer service).Excellent service and attention skills.Verbal fluency and communication skills.Working under pressure.Interpersonal skills.Teamwork.Discipline.Determination.Excellent analysis.Self-motivation.Correct emotions handling.
Interviews held at: Benjamín Franklin 98 PB, Col. Escandón, Miguel Hidalgo (half a block from the patriotismo subway stop) Monday through Friday at 10:00, 12:00 and 15:00 hrs. With: official id (INE or passport), CURP and social security number.