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Windows Server Administrator
Minimum 2 years of experience working as a WINTEL Server Administrator
This position will occasionally interact with Supervisors/Managers, customers, and/or functional peer group Engineers, normally involving matters between functional areas, or other company divisions or units. Often must participate in cross functional support teams. Must have a demonstrated ability to handle multiple tasks and communicate in English effectively through voice and email.
The Senior Analyst will work with a team of individuals to support Microsoft Windows 2003/2008/2012 server environments and underlying virtualization technologies.
Experience in Virtualization products by VMware, and Microsoft strongly recommendedExperience in Active Directory and MS Group Policy (GPO) expertise requiredSupport of ongoing server consolidation effort to migrate physical servers to virtual environment.Experience working with DNS, DHCP, WINS services over Windows Server environments required.Strong Windows server management/troubleshooting skills.Microsoft Remote Desktop Services (RDS, formerly Terminal Services)Experience with Enterprise backup agents is desired (TSM, NetBackup,etc.)Previous experience with ITIL competencies is desirable.Research root cause of problems and escalate to engineering and vendor support as necessaryManage problem and service tickets ensuring timely resolution to meet Service Level AgreementsLead and participate on special projects.
The individual must be able to analyze situations and problems to determine how to resolve problems and the root cause of these problems. The individual will also be responsible for following change control procedures to plan/test/implement Infrastructure changes in coordination with business owners. This position will require an individual who is a self-starter, detail oriented, and has the ability to work with little or no supervision. Excellent verbal/written communication is a must. This position does require providing support after hours and during weekends, on a rotational-basis.