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ALLIANZ GLOBAL ASSISTANCE IS NOW HIRING:
Bilingual Representatives for Customer Service
AGA Mexico is part of a worldwide organization with a physical presence in 34 countries. We are renowned for providing excellent customer service to our clients around the globe. Currently, there is an opportunity for you to work in a friendly and team-cohesive environment in a great facility. There are opportunities to grow and develop professionally within the organization with a clearly defined career path plan presented to all of our Associates.
Helping customers with travel assistance inquiries in a professional and timely manner is how we, at AGA, Exceed Customer Expectations. Are you ready for this challenge? If you truly are the kind of person who wants to help people, apply with us today!
We are looking for people with:
Advanced English level (spoken and written)A desire to help othersCommitted, punctual, responsible, high tolerance to frustrating situationsSelf-motivatedEffective people with excellent communication skillsEmpatheticFunctions:
Respond to inbound customer inquiries using the following channels of communication:Telephone - Provide professional verbal responses tocustomer inquiriesEmail - Respond to customer emails using excellent, grammatically correct writing skillsAnticipate customer needs by providing relevant solutions
What we offer:
Competitive salaryMonthly incentivized bonus opportunitiesLife InsuranceSuperior benefitsFood couponsHealth InsuranceSavings fundsGreat work environmentGrowth opportunitiesFixed schedules, and multiple shifts available.Excellent location, secure and close to public transportation (metro and metrobus)Allianz employee with full benefits after 3 monthsSchedule an appointment today!
Norma Jimenez 53 77 39 12
TaniaLobillo 53 77 39 22
Without an appointment, you will not be received.
Work area: INSURGENTES SUR close to Barranca del Muerto