Important technology company in Reynosa is in search of:
IT Site Engineer
Act as a local, onsite contact point for various teams,providing local incident resolution as quickly as possible, and/or escalating and coordinating assistance from different MSFT groups. Assist with local engagement during the MIMs and proactive bridges.Operate as remote-hands for offshore upper tier support to resolve incidents and deploy changes requiring physical interaction locally on-siteProvide support on and oversee all Installations, De-installations, Cascades, Moves, Adds, and Changes for:Computing infrastructure (servers, backup libraries, storage arrays, blades)Network devices (routers, switches, appliances, wireless access points and other network related infrastructure elements)Associated components (cables, power, rack, space)Other related servicesWork with the CM PM to supervise IT MES solution processes implementation.Ensure that all IT devices are properly tagged and recorded to inventoryDaily walk ups at factory area to find processes deviations and IT issues.Reports creation for different stakeholders.Acts a local backup for MSCIT requirements.
Basic knowledge & experience in the following:Project Managementnetwork administration (switch installation, VLAN and port configuration)Basic network troubleshootingIT cabling (understanding of cabling types, installation)MSFT Office SolutionGood communication (both oral and written) in EnglishComfortable working in dynamic environments with remote teams, taking direction via email, IM and phone/conference callsPro-active, dynamic, dedicated and responsible self-starter with customer orientation and multi-tasking capabilitiesAdvanced English
Work Zone: Reynosa, Tamaulipas.