Credit Quality Agent - Guadalajara

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Credit Quality Agent - Guadalajara

Requisitos

Ver apartado funciones a desarrollar.

Estudios:

Licenciatura

Experiencia:

Sin experiencia previa

Datos de la oferta

Salario:

A convenir

Jornada Laboral:

Jornada Indiferente

Tipo de contrato:

A convenir

Funciones a desarrollar

Intugo is hiring now in Guadalajara
JOB DESCRIPTION
OVERALL RESPONSIBILITYMAINTAIN ACCEPTABLE STANDARDS SET BY THE DEPARTMENT AND PROVIDING AN OUTSTANDING CUSTOMER SERVICE LEVEL IN A VERY PROFESSIONAL ENVIRONMENT. APPLY THE NECESSARY KNOWLEDGE THAT THE JOB DEMANDS TO RESOLVE ANY OR ALL ISSUES RELATED TO YOUR DAILY ASSIGNMENTS.KEY AREAS OF RESPONSIBILITY?MAKING OUTBOUND CALLS ON DELINQUENT ACCOUNTS ?RECEIVING INBOUND CALLS ?MAKING SUITABLE ARRANGEMENTS WITH CUSTOMERS THAT ARE CURRENTLY PAST DUE?IDENTIFYING ACCOUNTS THAT REQUIRE MANAGEMENT REVIEW?IDENTIFYING CUSTOMERS THAT REQUIRE FIELD VISITS AND FORWARDING THOSE TO THE APPROPRIATE PERSONNEL FOR REVIEW OR ACTIONQUALIFICATIONS?BASIC KNOWLEDGE OF CREDIT-RELATED AREAS, CUSTOMER SERVICE OR RELATED FIELD?EXCELLENT CUSTOMER SERVICE AND COMMUNICATION SKILLS?BILINGUAL IS A MUST?HIGH SCHOOL DIPLOMA OR EQUIVALENT IS A PLUS

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